Christian Glass was a geology geek, a painter and a young man beset by a mental health crisis when he called 911 for help getting his car unstuck in a Colorado mountain town last year.

When sheriff’s deputies arrived, he refused to get out of the car after saying that supernatural beings were after him, body camera video shows. The officers shouted, threatened and coaxed. Glass made heart shapes with his hands and prayed: “Dear Lord, please, don’t let them break the window.”

They did, and the 22-year-old grabbed a small knife. Then he was hit with bean bag rounds, stun gun charges and, ultimately, bullets that killed him and led to a murder charge against one deputy and a criminally negligent homicide charge against another.

As part of a $19 million settlement this spring with Glass’ parents, Colorado’s Clear Creek County this month joined a growing roster of U.S. communities that respond to nonviolent mental health crises with clinicians and EMTs or paramedics, instead of police.