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Thursday May 30, 2024

NEA warns landlord charging higher price

2021 Dec 27, 17:30, Kathmandu
electric meters Photo: Wikimedia/Google

The Nepal Electricity Authority (NEA) is now going to cut the line at the house of the customer who charges higher prices to the tenant. The NEA has recently amended the Electricity Tariff Collection Regulations stating that the line can be cut if it is found that the occupants have been charged more than the stipulated tariff.

According to the regulations, if the customer has to pay more than the tariff of the bill according to the capacity of the meter, then they can lodge a complaint at the concerned electricity distribution center.

Manoj Silwal, chief and deputy executive director of NEA's distribution and customer service directorate, said that the line would be cut off if a complaint was received with evidence of higher tariff. "We are not saying we will cut it all at once," he said.

In terms of electricity tariff, housewives have been complaining about NEA for a long time. Most housewives in Kathmandu charge electricity tariff at the rate of Rs 15 to 20 per unit.

While the NEA's tariff rate is only Rs 3 minimum and maximum Rs 12 per unit. Even though they were collecting more money every month, there was no formal complaint for the customer. 

How much to pay?

NEA has fixed electricity tariff along with service charge, said Silwal. Electricity tariff for domestic customers is Rs 3 to 11 per unit and service charge is Rs 30 to 250.

Since electricity tariff is determined on the basis of total consumption, the occupants will be able to determine how much tariff they have to pay by looking at it. "Depending on the capacity of the line connected to the house, the total unit of electricity is paid according to the number of units in the slab of your room," he said.

At present, up to 20 units are consumed by paying an additional Rs 30 service charge. Slabs of 21 to 30, 31 to 50, 51 to 100, 101 to 250 and above 251 units have been established. If anyone wants to keep a separate meter in a tent, flat or apartment, it will be provided immediately, said Chief Silwal.


Nepal Electricity Authority Electricity Tariff Collection Regulations Electricity Manoj Silwal
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