Himalaya Airlines, a Nepal-China joint venture airline, has launched its online ticket booking engine, which allows customers to make bookings on its website, https://him-air.com. The platform is available on desktop and mobile devices.
In the initial stage of this service, customers with access to connectIPS will be able to purchase and refund tickets along with availing of other services such as flight and fare search, refunds, and member service.
The airline also plans to launch other ancillary services like pre-book baggage, seat, meal selections, lounge, bundled fares, SMS notification, Visa/Mastercard payment, and web check-in through the upcoming phases.
During the launch of the new website, Zhou Enyong, President of Himalaya Airlines, said, “Our customers are at the centre of everything that we do, and we relentlessly challenge ourselves to deliver more value to them. We are pleased to announce our new B2C website to allow our customers to enjoy a simpler, faster, and more convenient user experience for online ticketing.”
He added that the website is a testimony of Himalaya’s culture of continuous innovation and drive to deliver the best. “In fact, we’ve been using the lockdown period to build this platform considering the ongoing COVID-19 pandemic where we do understand our passengers’ need for contactless booking and travel flexibility,” he said.
Similarly, Vice President – Administration, Vijay Shrestha said, “This is a significant achievement for the company in our continuous effort towards building closer connectivity with our customers. Himalaya has always been dedicated to providing superior facilities to its customers. Being able to create a platform through which our customers can enjoy convenient ticket browsing and booking experience is a milestone set by our company.”
With this new service introduced, Himalaya Airlines is geared up to ensure a seamless ticket booking experience for its valued customers.
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